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    Shipping & Delivery Policy

    Delivery charges

    Pobara always try to give you free delivery, but in few cases, Delivery charge may varies with each Seller.

    Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers, if you shop with them for a minimum predefined value.

    Actual Delivery date

    Our default grocery order delivery time is same day if order booked before 6 PM otherwise it is getting delivered on next day. It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

    Estimated delivery time depends on the following factors:

    • The Seller offering the product
    • Product's availability with the Seller
    • The destination to which you want the order shipped to and location of the Seller.

    Any hidden costs

    There are NO hidden charges when you make a purchase on List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

    Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

    Shipping Address within India

    Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

    If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

    Whether your location can be serviced or not depends on

    • Whether the Seller ships to your location
    • Legal restrictions, if any, in shipping particular products to your location
    • The availability of reliable courier partners in your location

    At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

    CoD option

    Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

    Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

    I need to return an item, how do I arrange for a pick-up?

    Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

    Wherever possible Logistics will facilitate the pick-up of the item.